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Know your customer

KYC Documents for International Shipping

KYC (Know Your Customer) documents are required to verify the sender before an international shipment is booked and dispatched from India.

Why KYC documents are required

Export and courier regulations require courier companies to verify the identity and address of every sender. KYC documents help customs and carrier partners confirm the origin of the shipment and keep international shipping compliant.

Commonly accepted KYC documents

  • ✓Aadhaar card
  • ✓Passport
  • ✓Voter ID
  • ✓Driving licence
  • ✓PAN card
  • ✓Address proof (utility bill / bank statement)
  • Tips for a smooth KYC process

    • • Keep a clear copy of the document ready before pickup.
    • • Ensure the document is currently valid and legible.
    • • The sender name should match the name on the shipping record.
    • • For business shipments, company registration details may be requested.
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